Privacy Policy

Last updated: 15 February 2025

orinthyqen ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our budget creation services. We operate in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and are transparent about our practices.

1. Information We Collect

Personal Information You Provide

When you create an account or use our budget planning tools, we collect information you directly share with us. This might include your name, email address, phone number, and business details if you're working on company budgets.

Financial Data

Our platform helps you build detailed budgets, which means you'll enter financial information like income sources, expense categories, and monetary amounts. We don't require you to link bank accounts, but if you choose to import transaction data, that information becomes part of what we store.

Usage Information

We automatically gather certain details about how you interact with our service. This covers things like your IP address, browser type, the pages you visit, and how long you spend in different sections. It helps us understand which features work well and where we need to improve.

Technical Data

Your device sends us technical information when you access our platform — operating system, screen resolution, and similar specifications. We use this to make sure orinthyqen works properly across different devices and to troubleshoot technical issues when they arise.

2. How We Use Your Information

The information we collect serves specific purposes related to providing and improving our service:

  • Delivering our budget creation tools and maintaining your account functionality
  • Processing your requests for support and responding to your enquiries
  • Sending you important updates about service changes, new features, or security matters
  • Analyzing how people use orinthyqen to identify areas for enhancement
  • Detecting and preventing fraudulent activity or security breaches
  • Complying with legal obligations under Australian law
  • Developing new features based on user behaviour patterns

Important: We don't sell your personal information to third parties. Your financial data belongs to you, and we treat it with the confidentiality it deserves.

3. Data Storage and Security

Where We Store Your Data

Your information lives on secure servers located in Australia. We've chosen hosting providers that meet strict security standards and comply with Australian data protection requirements. Some operational data might be processed through international services, but your core financial information stays within Australian borders.

Security Measures

We take several steps to protect your data from unauthorized access. All information transmitted between your device and our servers uses encryption. Our databases employ industry-standard security protocols, and we limit internal access to your personal information on a need-to-know basis.

That said, no online system is completely invulnerable. While we implement reasonable safeguards, we can't guarantee absolute security. You play a role too — keep your password private and log out when using shared devices.

4. Sharing Your Information

We share your information only in specific situations:

Who We Share With Why We Share What We Share
Service Providers They help us run our platform (hosting, email services, analytics) Minimum data needed for them to perform their function
Legal Authorities When required by Australian law or to protect our rights Information specified in legal request or necessary for protection
Business Transfers If orinthyqen is acquired or merged with another company Your account information as part of business assets

All third parties we work with are bound by confidentiality agreements and must handle your data according to Australian privacy laws.

5. Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information:

  1. Access: You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
  2. Correction: If information we have is inaccurate or outdated, you can ask us to update it. Most details can be changed directly in your account settings.
  3. Deletion: You have the right to request deletion of your account and associated data, subject to certain legal exceptions.
  4. Restriction: You can ask us to limit how we use your information in specific circumstances.
  5. Portability: Where technically feasible, you can request your data in a structured, commonly used format.
  6. Objection: You can object to certain types of data processing, particularly for marketing purposes.

To exercise any of these rights, contact us using the details at the bottom of this policy. We'll respond within a reasonable timeframe and verify your identity before processing requests that involve accessing or changing your data.

6. Cookies and Tracking

orinthyqen uses cookies and similar technologies to make our service work properly and to understand how you use it. Here's what that means in practical terms.

Essential Cookies

Some cookies are necessary for basic functionality — they remember you're logged in, maintain your session security, and keep your preferences between visits. Without these, the platform wouldn't function properly.

Analytics Cookies

We use analytics tools to see which features get used most and where people encounter problems. This helps us make informed decisions about improvements. These cookies don't identify you personally — they track patterns in aggregate.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete them, though this might affect how well orinthyqen works for you. Essential cookies need to stay active for the platform to function.

7. Data Retention

We keep your information for as long as your account remains active. Once you close your account, we'll delete or anonymize your personal data within 90 days, unless we're required to keep it longer for legal or regulatory reasons.

Some information gets retained for specific periods:

  • Transaction records: 7 years (Australian tax requirements)
  • Support communications: 3 years (quality assurance)
  • Usage logs: 24 months (security and service improvement)
  • Marketing preferences: Until you opt out or close your account

After these periods, we securely delete the data from our active systems. Backup copies might persist for a short time before being overwritten, but we can't retrieve them for normal use.

8. Children's Privacy

orinthyqen is designed for adults managing their finances or business budgets. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently gathered data from someone underage, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can remove it from our systems.

9. Changes to This Policy

We might update this privacy policy occasionally to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the new policy takes effect.

The "Last updated" date at the top shows when the current version came into effect. We encourage you to review this policy periodically, especially if you haven't checked it in a while.

10. International Users

While orinthyqen primarily serves Australian users, people from other countries can use our service. If you're accessing orinthyqen from outside Australia, your information will be transferred to and processed on servers in Australia according to Australian privacy laws.

By using our service from another country, you consent to this transfer and processing. Australian privacy standards are generally robust, but they may differ from those in your home country.

11. Third-Party Links

Our platform might contain links to external websites or services — perhaps in our help documentation or blog posts. We're not responsible for the privacy practices of these outside sites. When you click away from orinthyqen, you should review the privacy policy of wherever you've landed.

This policy applies only to information collected through orinthyqen's platform and services.

12. Complaints and Disputes

If you're concerned about how we've handled your personal information, please contact us first. We take privacy complaints seriously and will investigate the matter thoroughly.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can reach them at:

Office of the Australian Information Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992
Website: www.oaic.gov.au

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, get in touch with us:

orinthyqen Privacy Officer
Orange Central, Shop 139B/227-237 Summer St
Orange NSW 2800, Australia
Phone: +61 438 200 621
Email: support@orinthyqen.com

We aim to respond to all privacy enquiries within 5 business days.